Stay COVID-safe at DreamCity. Visit our Covid Safety information page.

If DreamCity cannot run your session due to government imposed restrictions customers will be provided with a full credit they can use at another time in the future.


Please consider the DreamCity Terms and Conditions when booking.  The following Payment, Cancellation and Refund Terms apply to bookings by Schools and Registered Groups when booking for more than 20.



Booking Fee – 50% deposit of total payment, due within 7 days of the booking being made.

Balance Payment – 50%, due 1 day before visit.

For School bookings less than 7 days before the visit, full payment is required within 24 hours.

If payment is not received by the due date, bookings may be cancelled.


Changing dates or times:  

This can only be done at least 14 days before the event and only if the new time is available.



DreamCity accepts payments by Credit Card (VISA, MasterCard) or Electronic Funds Transfer (EFT).

When paying by EFT please include your DreamCity invoice number and School/Group Name in the details.

Account Name: DreamCity Melbourne PTY LTD

BSB: 083 004

Account Number: 2342 48738

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